Polar Ignite 3
Polar Ignite 3 is a stylish fitness & wellness watch that helps you live a more energized life. It tracks your sleep, activity, and heart rate to provide guidance that’s tailored to your body and lifestyle.
Polar Pacer Pro
Polar Pacer Pro is an ultra-light, new-generation sports watch with integrated barometer that equips athletes with advanced tools to improve running economy, training sessions, and sports performance.
Sport is play – why complicate it? Polar Pacer is a no-nonsense sports watch that gives new athletes all the essentials, plus the specialized training tools they need to train better.
Polar Vantage V2
A powerful convergence of minimalist design, innovative technology, and intelligent training and recovery tools make Polar Vantage V2 our most formidable sportswatch to date.
Polar Grit X Pro
Built for military-level durability with sapphire glass and ultra-long battery, equipping you with new navigation tools, always-on outdoor features and Polar's ultimate training solutions.
Polar Vantage M2
Designed for function, the Polar Vantage M2 works as hard as you do. Our industry-leading technology is here to help you reach your goals and come back stronger. For that athlete attitude.
Polar Ignite 2
A fitness watch that’s sleek, simple and smart? Polar Ignite 2 is a true triple threat. Versatile and full of great features, it’s the perfect companion for any sport and any lifestyle.
A waterproof fitness watch with advanced wrist-based heart rate and integrated GPS, Polar Ignite offers you a full view of your day and guides you towards a more balanced life.
A beautifully simple watch with personalized daily workout guidance, 24/7 heart rate and activity tracking, plus automatic sleep and recovery applications.
Polar Vantage M
An all-round multisport & running GPS watch for anyone who loves setting new records. Polar Vantage M is a slim, lightweight training companion that gives you all the data you need to improve your performance.
Polar Grit X
An outdoor multisport watch with rugged yet lightweight design, ultra-long battery life and military-standard durability for anyone who prefers the trails over the roads.
A GPS running watch with wrist-based heart rate, advanced running features and Polar Running Program, Polar M430 is a top-level watch for runners who want more.
Polar Verity Sense
When freedom of movement is important to you, Polar Verity Sense is your go-to choice for any sport.
Widely regarded as the gold standard in wireless heart rate monitoring, this is the most accurate sensor in Polar’s history.
A reliable, high-quality heart rate chest strap for all your everyday sports with Bluetooth® and ANT+ connectivity. Get connected and get going.
Polar OH1+ is an optical heart rate monitor that combines versatility, comfort and simplicity. You can use it both as a standalone device and pair it with various fitness apps, sports watches and smart watches, thanks to Bluetooth® and ANT+ connectivity.
Personalize any watch for any style and any need.
Replace or upgrade your Polar Sensor chest straps or arm bands.
Power & Cables
For charging your products and data transfer.
Mounts & Adapters
Adapt your product for any situation.
To return an item, please contact our Customer Care Team by phone at 800-227-1314 or by e-mail CUSTOMERSERVICE.USA@SHOPPOLAR.COM and reference "Polar Online Return".
Our current hours of operation are Monday - Thursday 8:30 am - 5:00 pm and Friday 8:30 am - 1:00 pm EST (excluding holidays).
Polar Online Store purchases may be returned within thirty (30) days. Items should be returned unused and in good condition, with a completed RETURN FORM and a copy of the packing slip, to our Return Center (address below).
A refund of the price of the item and any applicable taxes will be issued in the original form of payment used to purchase the item. Please note that this also applies to items received as gifts. If you return a gift, the purchaser will receive a refund in the original form of payment used to make the purchase.
Shipping costs are refunded on damaged or defective products only. If you are returning an item because it is damaged or defective, please see our Damaged or Defective Product section below.
Software refunds will only be issued when the software is returned in its original sealed packaging.
HOLIDAY RETURN POLICY
Purchases made on Polar.com between November 15th and December 31st may be returned until January 31st, 2022. Please contact our Customer Care Team by phone at 800-227-1314 or by e-mail at CUSTOMERSERVICE.USA@SHOPPOLAR.COM
Please follow the instructions below when packing and sending your product for return. It's important to note that these instructions must be followed in order for us to properly process your return.
- Send the item in its original packaging.
- Pack the item carefully so that it will not be damaged during the shipping process. We suggest using a box and bubble wrap.
- Include a copy of the packing slip (included with your shipment). We will not be able to process a return for any shipment received without a packing slip.
- It is recommended to use a secure shipping method such as Insured US Mail or UPS to send the item so that you have tracking for the package. Polar is not responsible for items lost in transit and a return can not be processed until the item is received.
All returns should be sent to the following address:
Polar Electro Inc.
c/o Polar Online Return Center
15 Grumman Road West, Suite 700
Due to COVID 19 restrictions please allow 2 – 4 weeks to process returns. We apologize for the inconvenience and thank you in advance for your patience and understanding.
DAMAGED, DEFECTIVE OR WARRANTY PRODUCTS
To return a damaged or defective item within thirty (30) days of purchase, please contact the Polar Customer Care Team by phone at 800-227-1314 or e-mail CUSTOMERSERVICE.USA@SHOPPOLAR.COM and reference "Polar Online Return". Our current hours of operation are Monday - Thursday 8:30 am - 5:00 pm and Friday 8:30 am - 1:00 pm EST (excluding holidays).
Our Customer Care Team will provide you with return instructions. Once we receive your returned item, you will be refunded the price of the item as well as any applicable taxes. Refunds will be issued in the original form of payment used to purchase the item.
Products found to be defective after thirty (30) days of purchase will be covered by the Polar Warranty Policy and will be repaired or replaced by our Polar Service Center.
To return a defective product after thirty (30) days of purchase, please visit POLAR USA SERVICE PAGE. Here you will find instructions on how to send your Polar back for service. Complete the Online Repair registration form, print out the repair confirmation and follow the included instructions. Please remember to include a copy of your original proof of purchase.
The Polar Warranty covers the training computer and sensors for two (2) years from the date of purchase for defects in material or workmanship. Battery replacement is covered for the first six (6) months. Damage caused by misuse or improper or unauthorized maintenance is not covered.
The complete warranty terms can be found in the user’s manual.
PROOF OF PURCHASE FROM AN AUTHORIZED RETAILER IS REQUIRED FOR WARRANTY CLAIMS.