Contacting Polar US Customer Support

Polar Customer Care is here to help you make the most of your Polar products. Please let us know how we can help you. You can contact us directly via chat, email or phone. Customer Support Representatives are available Monday - Friday 8:45 am - 5:15 pm EST.

Chat Live instantly with a Polar Representative!

Or send us an email message:

Email Us

Phone Us

Polar Electro Inc.
1111 Marcus Avenue,
Suite M15
Lake Success, NY 11042-1034

Customer Support for Webstore Orders
Tel: 1-800-710-0844
Monday through Friday, 8:45am to 5:15pm EST

Customer Support for Polar Products
Tel: 1-800-227-1314
Fax: 516-364-5454
Web site:

Customer Support for PolarGoFit/TriFIT/BodyAge/PEManager only
Tel: 800-717-2070
Fax: 505-344-1200