| 
			Third Party Service/Vendor
			 | 
			
			Purpose
			 | 
			
			Data type send
			 | 
			
			When data is sent
			 | 
			
			Data location
			 | 
			
			Website
			 | 
		
		
			| 
			 AWS Amazon 
			 | 
			
			 Data hosting 
			 | 
			
			 all 
			 | 
			
			 when created 
			 | 
			
			 EU 
			 | 
			
			 https://aws.amazon.com/ 
			 | 
		
		
			| 
			 Databricks 
			 | 
			
			 Data analytics 
			 | 
			
			 all 
			 | 
			
			 when created 
			 | 
			
			 EU 
			 | 
			
			 https://databricks.com/ 
			 | 
		
		
			| 
			 SendGrid 
			 | 
			
			 Email service provider 
			 | 
			
			 email address, customer language information 
			 | 
			
			
				- automated emails occasionally
 
				- important notifications occasionally
 
				- marketing messages if marketing consent
 
			 
			 | 
			
			 USA 
			 | 
			
			 https://sendgrid.com/ 
			 | 
		
		
			| 
			 Proact 
			 | 
			
			 System integration partner 
			 | 
			
			 - 
			 | 
			
			 - 
			 | 
			
			 Finland 
			 | 
			
			 https://www.proact.eu/en/ 
			 | 
		
		
			| 
			 New Relic 
			 | 
			
			 Monitoring service provider 
			 | 
			
			 email address, user ID 
			 | 
			
			 Only in situations where customer account is causing an error severe enough to be logged 
			 | 
			
			 USA 
			 | 
			
			 https://newrelic.com/ 
			 | 
		
		
			| 
			 Datadog 
			 | 
			
			 Monitoring service provider 
			 | 
			
			 no personal data in monitoring data, possibility of email address, user ID in log data 
			 | 
			
			 Only in situations where customer account is causing an error severe enough to be logged 
			 | 
			
			 USA (monitoring data until Oct/2020, then to EU) 
			EU (log data) 
			 | 
			
			 https://www.datadoghq.com/ 
			 | 
		
		
			| 
			 Google Analytics 
			 | 
			
			 Analytics service provider 
			 | 
			
			 analytics data 
			 | 
			
			 When customer accepts analytics cookies 
			 | 
			
			 USA 
			 | 
			
			 https://www.google.com/analytics/ 
			 | 
		
		
			| 
			 Firebase 
			 | 
			
			 Mobile analytics service provider 
			 | 
			
			 analytics data 
			 | 
			
			 - 
			 | 
			
			 USA 
			 | 
			
			 https://firebase.google.com 
			 | 
		
		
			| 
			 Zendesk 
			 | 
			
			 Customer service tool provider 
			 | 
			
			 account name (email address), Customer service details 
			 | 
			
			 When customer contacts Polar Customer Care 
			 | 
			
			 Ireland 
			 | 
			
			 https://www.zendesk.com/ 
			 | 
		
		
			| 
			 Hubspot 
			 | 
			
			 Marketing automation tool 
			 | 
			
			 Customer contact and profile details (if marketing consent) 
			 | 
			
			 If customer gives marketing consent 
			 | 
			
			 USA 
			 | 
			
			 https://hubspot.com/ 
			 | 
		
		
			| 
			Tietoevry Create Oy
			 | 
			
			Webshop hosting
			 | 
			
			no personal or payment data
			 | 
			
			
			 | 
			
			EU
			 | 
			
			
			 | 
		
		
			| 
			Dynatrace
			 | 
			
			Shoppolar monitoring tool
			 | 
			
			order id, IP addresses, session data
			 | 
			
			When customer accepts cookies, logging events
			 | 
			
			USA, EU, Australia
			 | 
			
			 https://www.dynatrace.com/ 
			 | 
		
		
			| 
			 Microsoft Clarity 
			 | 
			
			 Analytics service provider 
			 | 
			
			 analytics data 
			 | 
			
			 When customer accepts analytics cookies 
			 | 
			
			 USA 
			 | 
			
			 https://clarity.microsoft.com/ 
			 | 
		
		
			| 
			 Culinar Oy (ultimate.ai) 
			 | 
			
			 Customer service automation provider 
			 | 
			
			 Contact details, customer service details 
			 | 
			
			 When customer contacts Polar Customer Care 
			 | 
			
			 Belgium and Germany 
			 | 
			
			 https://www.ultimate.ai/ 
			 | 
		
		
			| 
			 VWO (Wingify) 
			 | 
			
			 A/B testing 
			 | 
			
			 Analytics & targeting data 
			 | 
			
			 When customer accepts analytics & targeting cookies 
			 | 
			
			 EU 
			 | 
			
			 https://vwo.com/ 
			 |