Polar Ignite 3
Polar Ignite 3
Polar Ignite 3 is a stylish fitness & wellness watch that helps you live a more energized life. It tracks your sleep, activity, and heart rate to provide guidance that’s tailored to your body and lifestyle.
Polar Pacer Pro
Polar Pacer Pro is an ultra-light, new-generation sports watch with integrated barometer that equips athletes with advanced tools to improve running economy, training sessions, and sports performance.
Sport is play – why complicate it? Polar Pacer is a no-nonsense sports watch that gives new athletes all the essentials, plus the specialized training tools they need to train better.
Polar Vantage V2
A powerful convergence of minimalist design, innovative technology, and intelligent training and recovery tools make Polar Vantage V2 our most formidable sportswatch to date.
Polar Grit X Pro
Built for military-level durability with sapphire glass and ultra-long battery, equipping you with new navigation tools, always-on outdoor features and Polar's ultimate training solutions.
Polar Vantage M2
Designed for function, the Polar Vantage M2 works as hard as you do. Our industry-leading technology is here to help you reach your goals and come back stronger. For that athlete attitude.
Polar Ignite 2
A fitness watch that’s sleek, simple and smart? Polar Ignite 2 is a true triple threat. Versatile and full of great features, it’s the perfect companion for any sport and any lifestyle.
A waterproof fitness watch with advanced wrist-based heart rate and integrated GPS, Polar Ignite offers you a full view of your day and guides you towards a more balanced life.
A beautifully simple watch with personalized daily workout guidance, 24/7 heart rate and activity tracking, plus automatic sleep and recovery applications.
Polar Vantage M
An all-round multisport & running GPS watch for anyone who loves setting new records. Polar Vantage M is a slim, lightweight training companion that gives you all the data you need to improve your performance.
Polar Grit X
An outdoor multisport watch with rugged yet lightweight design, ultra-long battery life and military-standard durability for anyone who prefers the trails over the roads.
A GPS running watch with wrist-based heart rate, advanced running features and Polar Running Program, Polar M430 is a top-level watch for runners who want more.
Polar Verity Sense
When freedom of movement is important to you, Polar Verity Sense is your go-to choice for any sport.
Widely regarded as the gold standard in wireless heart rate monitoring, this is the most accurate sensor in Polar’s history.
A reliable, high-quality heart rate chest strap for all your everyday sports with Bluetooth® and ANT+ connectivity. Get connected and get going.
Polar OH1 is an optical heart rate monitor that combines versatility, comfort and simplicity. You can use it both as a standalone device and pair it with various fitness apps, sports watches and smart watches, thanks to Bluetooth® and ANT+ connectivity.
Personalize any watch for any style and any need.
Replace or upgrade your Polar Sensor chest straps or arm bands.
Power & Cables
For charging your products and data transfer.
Mounts & Adapters
Adapt your product for any situation.
Representatives are available to assist you with your return Monday through Friday, 9am to 5pm AEST (excluding holidays).
Items should be returned in a pristine condition, unopened, unused and in original condition, with a completed RETURN FORM and a copy of the proof of purchase, to our Return Center (address below).
A refund of the price of the item and any applicable taxes will be issued in the original form of payment used to purchase the item. Please note that this also applies to items received as gifts. If you return a gift, the purchaser will receive a refund in the original form of payment used to make the purchase.
Shipping costs will not be refunded unless the item is being returned because it is damaged or defective. If you are returning an item because it is damaged or defective, please see our Damaged or Defective Product section below.
Refunds will not be issued if the Product concerned is software which we have supplied to you sealed and unused and you have broken the seal or which you have successfully downloaded from the Polar Store website.
Please follow the instructions below when packing and sending your product for return. It's important to note that the instructions below must be followed in order for us to properly process your return.
- Send the item in its original packaging.
- Pack the item carefully so that it will not be damaged during the shipping process. We suggest using a box and bubble wrap.
- Include a copy of the purchase invoice (included with your shipment) and this RETURN FORM. We will not be able to process a return for any shipment received without a purchase invoice and return form.
- It is recommended to use a secure shipping method such so that you have tracking for the package. Polar is not responsible for items lost in transit and the return cannot be processed until the item is received.
- Polar Australia does reserve the right to reject any returns if they are not meeting the requirements set above
All returns should be sent to the following address:
Polar Australia Pty Ltd
59 Doggett St
Newstead, QLD, 4005
Damaged, Defective or Warranty Products
To return a damaged or defective item, please contact the Polar Customer Service Team by e-mail SUPPORT.AU@SHOPPOLAR.COM and reference "Polar Online Return". Representatives are available to assist you with your return Monday to Friday 9.00AM to 5:00PM AEST (excluding Australian holidays).
Our Customer Service Team will provide you return instructions. Under Australian Consumer Law, if a product is found to be defective or damaged within a reasonable period from date of purchase, you may be entitled to a repair, replacement, refund and/or compensation for a reasonably foreseeable damages and loss.
The POLAR SERVICE CENTRE will undertake the repair or replacement of the product where required.
If a defect is found with the product, you will be eligible to a refund of reasonable postage or transportation costs if any have been incurred and where proof of costs incurred has been provided.
Products will also be covered by the Polar Warranty in addition to any pre-existing rights under the Australian Consumer Law. Should a defect be found in a product in accordance with Polar’s Warranty, the item should be sent to a POLAR SERVICE CENTRE. Please remember to include a copy of your original proof of purchase.
The Polar Warranty covers the training computer and sensors for two (2) years from the date of purchase for defects in material or workmanship. Damage caused by misuse or improper or unauthorized maintenance is not covered.
The complete warranty terms can be found in the user’s manual.
PROOF OF PURCHASE FROM AN AUTHORIZED RETAILER IS REQUIRED FOR WARRANTY CLAIMS.