Contact Us

Order support is available via email at customerservice.hk@shoppolar.com or by calling +852-2119 5515 Monday to Friday (excluding public holidays), 9:30am to 6pm (lunch hour: 1pm – 2pm).

Global order support is available via email at globalcustomerservice@shoppolar.fi or by calling +44 1 926 336 515 Monday to Friday, 1am to 10pm GMT. Service is provided in English.

The answers to many of your product related questions may be found in the Frequently Asked Questions and Service Information sections of your local Polar Hong Kong website. Please check this information before emailing the customer service department with your question.

For product support, send us an email to info@polar.com.hk or call +852-2119 5500.