Like any electronic device, the Polar cycling computer should be treated with care. The suggestions below will help you fulfill guarantee obligations and enjoy this product for many years to come.
Connector: Detach the connector from the strap after every use and dry the connector with a soft towel. Clean the connector with a mild soap and water solution when needed. Never use alcohol or any abrasive material (eg. steel wool or cleaning chemicals).
Strap: Rinse the strap under running water after every use and hang to dry. Clean the strap gently with a mild soap and water solution when needed. Do not use moisturizing soaps, because they can leave residue on the strap. Do not soak, iron, dry clean or bleach the strap. Do not stretch the strap or bend the electrode areas sharply.
Check the label on your strap to see if it is machine washable. Never put the strap or the connector in a dryer!
Cycling computer and sensors: Keep your cycling computer and sensors clean. To maintain the water resistance, do not wash the cycling computer or the sensors with a pressure washer. Clean them with a mild soap and water solution and rinse them with clean water. Do not immerse them in water. Dry them carefully with a soft towel. Never use alcohol or any abrasive material such as steel wool or cleaning chemicals.
Keep your cycling computer and sensors in a cool and dry place. Do not keep them in a damp environment, in non-breathable material (a plastic bag or a sports bag) nor with conductive material (a wet towel). The cycling computer and compatible sensors are water resistant, and can be used in rainy weather. Do not expose the cycling computer to direct sunlight for extended periods, such as by leaving it in a car or mounted on the bike mount.
Avoid hard hits to the cycling computer and the sensors, as these may damage the sensor units.
During the two-year guarantee/warranty period we recommend that you have service, other than battery replacement, done by an authorized Polar Service Center only. The warranty does not cover damage or consequential damage caused by service not authorized by Polar Electro.
For contact information and all Polar Service Center addresses, visit www.polar.com/support and country-specific websites.
Register your Polar product at http://register.polar.fi/ to ensure we can keep improving our products and services to better meet your needs.
The username for your Polar Account is always your email address. The same username and password are valid for Polar product registration, polarpersonaltrainer.com, Polar discussion forum and Newsletter registration.
The CS500+ cycling computer and the Polar H3 heart rate sensor both have a user changeable battery. To change the battery yourself, please follow the instructions carefully as instructed in chapter Changing Cycling Computer Battery. For video tutorials, go to www.polar.com/en/polar_community/videos.
The batteries for the speed and cadence sensors cannot be replaced. Polar has designed speed and cadence sensors to be sealed in order to maximize mechanical longevity and reliability. The sensors have long-life batteries inside. To purchase a new sensor contact your authorized Polar Service Center or retailer.
For instructions on how to change the battery for the Polar LOOK Kéo Power system, consult the Polar LOOK Kéo Power user manual.
To change the batteries of the cycling computer and heart rate sensor yourself, carefully follow the instructions below:
When changing the battery, make sure the sealing ring is not damaged, in which case you should replace it with a new one. You can purchase the sealing ring/battery kits at well-equipped Polar retailers and authorized Polar Services. In the USA and Canada, the additional sealing rings are available at authorized Polar Service Centers. In the USA, the sealing ring/battery kits are also available at www.shoppolar.com. Go to www.polar.com to find your own country's shoppolar online store.
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For a video tutorial, go to http://www.polar.com/en/polar_community/videos.
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Changing Polar H1/H2/H3 Heart Rate Sensor Battery
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For a video tutorial, go to http://www.polar.com/en/polar_community/videos.
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Changing Polar WearLink+ Heart Rate Sensor Battery
Open the cover only when changing the battery to ensure a long life, and make sure the sealing ring is not damaged, in which case you should replace it with a new one. |
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For a video tutorial, go to http://www.polar.com/en/polar_community/videos.
Keep batteries away from children. If swallowed, contact a doctor immediately. Batteries should be disposed of in compliance with local regulations.
When handling a new, fully charged battery, avoid clasp-like contact, i.e. simultaneously from both sides, with metal or electrically conducting tools, like tweezers. This may short circuit the battery, causing it to discharge more rapidly. Typically, short circuiting does not damage the battery, but it may decrease the capacity and the lifetime of the battery.
The Polar cycling computer displays your performance indicators. It is designed to indicate the level of physiological strain and recovery during and after exercise session. It also measures speed and distance when cycling with a Polar CS speed sensor W.I.N.D. The Polar CS cadence sensor W.I.N.D. is designed to measure cadence when cycling. The Polar LOOK Kéo Power system is designed to measure power output when cycling. No other use is intended or implied.
The Polar cycling computer should not be used for obtaining environmental measurements that require professional or industrial precision. Furthermore, the device should not be used to obtain measurements when engaged in airborne or underwater activities.
Disturbance may occur near microwave ovens and computers. Also WLAN base stations may cause interference when exercising with CS500+. To avoid erratic reading or misbehaviors, move away from possible sources of disturbance.
Exercise may include some risk. Before beginning a regular exercise program, it is recommended that you answer the following questions concerning your health status. If you answer yes to any of these questions, we recommend that you consult a doctor before starting any training program.
Have you been physically inactive for the past 5 years?
Do you have high blood pressure or high blood cholesterol?
Do you have symptoms of any disease?
Are you taking any blood pressure or heart medication?
Do you have a history of breathing problems?
Are you recovering from a serious illness or medical treatment?
Do you use a pacemaker or other implanted electronic device?
Do you smoke?
Are you pregnant?
Note that in addition to exercise intensity, medications for heart conditions, blood pressure, psychological conditions, asthma, breathing, etc., as well as some energy drinks, alcohol, and nicotine may also affect heart rate.
It is important to be sensitive to your body’s responses during exercise. If you feel unexpected pain or excessive fatigue when exercising, it is recommended that you stop the exercise or continue at a lighter intensity.
Note! If you are using a pacemaker, you can use Polar training computers. In theory interference to pacemaker caused by Polar products should not be possible. In practice no reports exist to suggest anyone ever having experienced interference. We cannot however issue an official guarantee on our products' suitability with all pacemakers or other implanted devices due to the variety of devices available. If you have any doubts, or if you experience any unusual sensations while using Polar products, please consult your physician or contact the implanted electronic device manufacturer to determine safety in your case.
If you are allergic to any substance that comes into contact with your skin or if you suspect an allergic reaction due to using the product, check the listed materials in Technical Specifications. To avoid any skin reaction to the heart rate sensor, wear it over a shirt, but moisten the shirt well under the electrodes to ensure flawless operation.
The combined impact of moisture and intense abrasion may cause a black color to come off the heart rate sensor’s surface, possibly staining light-colored clothes. If you use insect repellent on your skin, you must ensure that it does not come into contact with the heart rate sensor.
Cycling computer
| Battery life: | Average 3 years (if you train on avg. 1h/day, 7 days/week) |
| Battery type: | CR 2354 |
Battery sealing ring: | Silicone D-ring 28.0 x 0.8mm (no need to change during battery replacement if sealing ring is not damaged) |
Operating temperature: | -10 °C to +50 °C / 14 °F to 122 °F |
Cycling Computer Materials: | PMMA lens with hard coating in top surface, cycling computer body ABS+GF/PA+GF, metal parts stainless steel (nickel free) |
Watch accuracy: | Better than ± 0.5 seconds / day at 25 °C / 77 °F temperature. |
Accuracy of heart rate monitor: | ± 1% or 1 bpm, whichever larger. Definition applies to stable conditions. |
Heart rate measuring range: | 15-240 |
Current speed display range: | 0-127 km/h or 0-75 mph |
Altitude display range: | -550 m … +9000 m / -1800 ft … +29500 ft |
Ascent resolution: | 5 m / 20 ft |
Cycling computer limit values
| Maximum number of files: | 30 | |
| Maximum recording time: | ||
| Heart rate | 144 h 20 min* | |
Heart rate + speed | 78 h 03 min* | |
Heart rate + speed + cadence | 67 h 09 min* | |
Heart rate + cadence | 111 h 01 min* | |
Heart rate + speed + power | 15 h 12 min** | |
Heart rate + cadence + power | 19 h 55 min** | |
Heart rate + speed + cadence + power | 13 h 25 min** | |
Heart rate + power | 24 h 04 min** | |
*The cycling computer stores the data in 5 second intervals. | ||
**The cycling computer stores the data in 1 second intervals when the power sensor is in use. | ||
| Maximum number of laps: | 99 | |
Total distance: | 999 999 km / 621370 mi | |
Total duration: | 9999h 59min 59s | |
Total calories: | 999 999 kcal | |
Total exercise count: | 9999 | |
Total ascent: | 304795 m / 999980 ft | |
Dual Lock Bike Mount
| Materials: | Rubber Part TPE, Bike Mount body PA+GF, metal parts stainless steel (nickel free) |
Heart Rate Sensor
| Battery life of Polar H3 heart rate sensor: | 1600 hours of use |
| Battery type: | CR2025 |
Battery sealing ring: | O-ring 20.0 x 0.90, material silicone |
Operating temperature: | -10 °C to +40 °C / 14 °F to 104 °F |
Connector material: | Polyamide |
Strap material: | 38% Polyamide, 29% Polyurethane, 20% Elastane, 13% Polyester |
The Polar CS500+ cycling computer applies the following patented technologies, among others:
OwnZone® assessment for determining personal target heart rate limits for the day
System Requirements for Polar WebSync Software and Polar DataLink
Operating system: Microsoft Windows XP/Vista/7 or Intel Mac OS X 10.5 or newer Internet connection Free USB port for DataLink |
Water resistance of Polar products is tested according to International IEC 60529 IPx7 (1m, 30min, 20ºC). Products are divided into four different categories according to water resistance. Check the back of your Polar product for the water resistance category and compare it to the chart below. Please note that these definitions do not necessarily apply to products of other manufacturers.
Marking on case back | Water resistant characteristics |
|---|---|
Water proof IPX7* | Not suitable for bathing or swimming. Protected against wash splashes and raindrops. Do not wash with a pressure washer. |
Water resistant** | Not suitable for swimming. Protected against wash splashes, sweat, raindrops etc. Do not wash with a pressure washer. |
Water resistant 30 m/50 m*** | Suitable for bathing and swimming |
Water resistant 100 m | Suitable for swimming and snorkeling (without air tanks) |
* Polar CS500+ cycling computer and Polar LOOK Kéo Power system
** CS speed sensor W.I.N.D. and CS cadence sensor W.I.N.D.
*** Polar H3 heart rate sensor is water resistant 30 m, but it does not measure heart rate in water.
What should I do if...
...the battery symbol and WearLink/Speed/Cadence/Power is displayed?
...The battery of your heart rate sensor or Speed/Cadence/Power sensor is expiring. For more information, see Care and Maintenance.
Your cycling computer refers to the heart rate sensor as WearLink.
...I do not know where I am in the menu?
Press and hold until the time of day is displayed.
...the cycling computer does not measure the calories?
Burnt calories are calculated only when you are wearing the heart rate sensor and all the user settings are set correctly. For more information see User Settings.
...the heart rate reading becomes erratic, extremely high or shows nil (00)?
Make sure the cycling computer is no further than 40 m/131 ft from the heart rate sensor.
Make sure the heart rate sensor strap has not loosened during exercise.
Make sure the textile electrodes in the sports apparel fit snugly.
Make sure that the electrodes of the heart rate sensor / sports apparel are moistened.
Make sure the heart rate sensor / sports apparel is clean.
Make sure that there is no other heart rate sensor within 40 m/131 ft.
Strong electromagnetic signals can cause erratic readings. For further information, see Precautions.
If the erratic heart rate reading continues despite moving away from the source of disturbance, slow down your speed and check your pulse manually. If you feel it corresponds to the high reading on the display, you may be experiencing cardiac arrhythmia. Most cases of arrhythmia are not serious, but consult your doctor nevertheless.
A cardiac event may have altered your ECG waveform. In this case, consult your physician.
…exclamation mark and WearLink is displayed and your cycling computer cannot find your heart rate signal?
Make sure the cycling computer is no further than 40 m/131 ft from the heart rate sensor.
Make sure the heart rate sensor strap has not loosened during exercise.
Make sure the textile electrodes in sports apparel fit snugly.
Make sure that the electrodes of the heart rate sensor / sports apparel are moistened.
Make sure the heart rate sensor / electrodes in the sports apparel are clean and undamaged.
If the heart rate measurement does not work with the sports apparel, try using a Soft strap. If your heart rate is detected with the strap, the problem is most probably in the apparel. Please contact the apparel retailer / manufacturer.
If you have done all of the above-mentioned actions, and the message still appears and heart rate measurement does not work, the battery of your heart rate sensor may be empty. For further information, see Care and Maintenance
…WearLink FOUND and WearLink TEACH? is displayed?
If you have purchased a new heart rate sensor as an accessory, it has to be introduced to the cycling computer. For further information, see 8. Using a New Heart Rate Sensor.
If the heart rate sensor you are using is included in the product set, and the text appears on the display, the cycling computer may be detecting the signal of another heart rate sensor. In that case, make sure you are wearing your own heart rate sensor, that the electrodes are moistened, and that the heart rate sensor strap has not loosened.
...exclamation mark and Speed is displayed?
Make sure your speed sensor is positioned correctly. Rotate the wheel a few times to activate the sensor. The flashing red light indicates that the sensor is activated.
…exclamation mark and Cadence is displayed?
Make sure your cadence sensor is positioned correctly. Rotate the crank a few times to activate the sensor. The flashing red light indicates that the sensor is activated.
…exclamation mark and Power is displayed?
Make sure your power sensor is positioned correctly. For further information, see Power Output Sensor user manual.
...the altitude keeps changing even if I am not moving?
The cycling computer converts measured air pressure into an altitude reading. This is why changes in the weather may cause changes in altitude readings.
…the altitude readings are inaccurate?
Your altimeter may show faulty altitude if it is exposed to external interference like strong wind or air conditioning. In this case, try to calibrate the altimeter. If the readings are constantly inaccurate, dirt may be blocking the air pressure channels. In this case, send the cycling computer to a Polar Service Center.
...Memory full is displayed?
The message appears during training if no memory space is left for the training session. In that case, the cycling computer will overwrite the oldest training file. To save the training file for a longer period of time, transfer it to Polar web service at www.polarpersonaltrainer.com. Then delete the file from the cycling computer. For more information, see Deleting Training Files.
This guarantee does not affect the consumer’s statutory rights under applicable national or state laws in force, or the consumer’s rights against the dealer arising from their sales/purchase contract.
This limited Polar international guarantee is issued by Polar Electro Inc. for consumers who have purchased this product in the USA or Canada. This limited Polar international guarantee is issued by Polar Electro Oy for consumers who have purchased this product in other countries.
Polar Electro Oy/Polar Electro Inc. guarantees the original consumer/purchaser of this device that the product will be free from defects in material or workmanship for two (2) years from the date of purchase.
The receipt of the original purchase is your proof of purchase!
The guarantee does not cover the battery, normal wear and tear, damage due to misuse, abuse, accidents or non-compliance with the precautions; improper maintenance, commercial use, cracked, broken or scratched cases/displays, armband, elastic strap and Polar apparel.
The guarantee does not cover any damage/s, losses, costs or expenses, direct, indirect or incidental, consequential or special, arising out of, or related to the product.
Items purchased second hand are not covered by the two (2) year warranty, unless otherwise stipulated by local law.
During the guarantee period, the product will be either repaired or replaced at any of the authorized Polar Service Centers regardless of the country of purchase.
Guarantee with respect to any product will be limited to countries where the product has been initially marketed.
Copyright © 2013 Polar Electro Oy, FI-90440 KEMPELE. All rights reserved. No part of this manual may be used or reproduced in any form or by any means without prior written permission of Polar Electro Oy.
The names and logos in this user manual or in the package of this product are trademarks of Polar Electro Oy. The names and logos marked with a ® symbol in this user manual or in the package of this product are registered trademarks of Polar Electro Oy. Windows is a registered trademark of Microsoft Corporation and Mac OS is a registered trademark of Apple Inc.
Polar Electro Oy is a ISO 9001:2008 certified company.
Regulatory information is available at www.polar.com/support.
The material in this manual is for informational purposes only. The products it describes are subject to change without prior notice, due to the manufacturer’s continuous development program.
Polar Electro Inc./Polar Electro Oy makes no representations or warranties with respect to this manual or with respect to the products described herein.
Polar Electro Inc./Polar Electro Oy shall not be liable for any damages, losses, costs or expenses, direct, indirect or incidental, consequential or special, arising out of, or related to the use of this material or the products described herein.
This product is covered by the following patent documents:
FI 110303 B,
EP 0748185, JP3831410, US6104947, DE 69532803.4-08, EP 1245184, US 7076291, HK10484
Manufactured by:
Polar Electro Oy
Professorintie 5
FIN-90440 KEMPELE
Tel +358 8 5202 100
Fax +358 8 5202 300
17942967.02 ENG
02/2013