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The story continues in Polar Flow

The polarpersonaltrainer.com service will end on Dec 31, 2019.

The polarpersonaltrainer.com platform has been in operation for almost 20 years, and although successful, was built on a platform that doesn't support the renewal that is required of training software today. Because of this, Polar has put a focus on our Flow service, which does support better syncing, storage, and even sharing options. On Dec 31, 2019, polarpersonaltrainer.com service will end, and we'll be making the full transition to the Polar Flow platform.

We value your relationship with Polar and wish to help you transition to the Polar Flow service. For this reason, we have taken steps to make the shift easier. We are offering several deep discounts and complete product replacements for many of our customers who have recently purchased Polar products and are under warranty. We still want to support loyal customers whose products are slightly older, though, which is why we're offering an additional out-of-warranty discount to your purchase of one item on the Polar webstore.

In addition, we have improved the data transfer function that enables you to easily transfer your training data history from polarpersonaltrainer.com to Polar Flow.

The shut down will take place on Dec 31st 2019 at 14:00 UTC.

We look forward to continuing with you for many more years of great training!

Polar Flow — achieve more

Polar Flow is the online window to your training, activity and sleep. It works seamlessly with your Polar product and helps you track your training, analyze your progress and achieve more. Available on desktop and mobile.

Polar Flow

Transition program

There is now a transition program for polarpersonaltrainer.com users that will enable you to shift to a Polar Flow compatible product.

Read more

Find your Polar Flow product

Which tracker helps you achieve your goals the best?

RS800
Polar Vantage V

Polar Vantage V

Pro multisport watch

From 499.90 EUR

  • GPS & barometer
  • Advanced wrist-based heart rate
  • Training Load & Recovery Pro
  • Running power from the wrist
RCX5 / RC3 GPS
Polar Vantage M

Polar Vantage M

Multisport watch

279.90 EUR

  • Advanced wrist-based heart rate
  • Training Load Pro
  • Feature
  • Changeable wristbands
FT80 / FT60 / FT40 / FT7
Polar Ignite

Polar Ignite

Fitness watch

From 199.90 EUR

  • Advanced wrist-based heart rate
  • Integrated GPS
  • Nightly Recharge™ recovery measurement
RCX3
Polar M200

Polar M200

GPS running watch

149.90 EUR

  • Wrist-based heart rate
  • Polar Running Program
  • Changeable wristbands

Discover your new training partner from our range of fitness trackers, sport watches and heart rate monitors.

View all products

Frequently Asked Questions

Quick answers to quick questions.

When will polarpersonaltrainer.com and the associated software programs close down?

Polarpersonaltrainer.com will close down permanently on Dec 31st, 2019. Support for the standard WebSync and WebLink software ends at the same time and they can no longer be used. We encourage you to move all your activities to the Polar Flow web service. For instructions how to do it, see How do I transfer data from polarpersonaltrainer.com to the Polar Flow web service?

Why did Polar decide to discontinue polarpersonaltrainer.com?

Polar have decided to streamline our training services offering and discontinue polarpersonaltrainer.com. The polarpersonaltrainer.com technical platform was initially developed in the early 2000s and has been operating for close to two decades. As such the technical platform has become obsolete and is no longer viable for further development or sustained support. For this reason, we have focused our efforts on the development of the Flow service and associated solutions that enable polarpersonaltrainer.com training data to be migrated to Polar Flow.

Can I use my Polar device after the service has ended?

You can continue using your Polar device on a standalone basis/offline after polarpersonaltrainer.com closes, but you'll not be able to sync your data to the service after the end of December 2019.

Can I use WebSync with Flow after polarpersonaltrainer.com has closed down?

Unfortunately it is not possible to sync your data to Flow using WebSync since the technical structures of the two systems are rather different.

What will happen to my training data already stored at polarpersonaltrainer.com?

Polarpersonaltrainer.com will close down permanently on Dec 31st, 2019 and all the training data on the servers will be removed by Polar.

What should I do in order to transfer my training data from polarpersonaltrainer.com to the Flow service?

You can transfer the training results and fitness test results of the following Polar products: CS500, CS600X, FT7, FT40, FT60, FT80, RS300X, RS800CX, RC3 GPS, RCX3 and RCX5. For instructions how to do it, see How do I transfer data from polarpersonaltrainer.com to the Polar Flow web service?.

You need to do this before Dec 31st, 2019.

Earlier it was possible to transfer just 25 training sessions from polarpersonaltrainer.com to Flow in one go. How about now?

It is now possible to transfer as many training sessions at a time as you like. We have also added support for multisport training sessions.

How long is the compensation voucher valid for?

The compensation vouchers will be available for 28 days from the date it is received.

Will the compensation voucher be valid for any new devices that might be launched during the compensation period?

The compensation program is valid until the end of February 2020. The voucher can be used towards any Polar device available in our webstore during the compensation period.

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