Selected Product
Polar Team² Pro
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FAQs

If Transmitter/Player's Information Disappears from the Online Training


If the transmitter or player's information disappears from Online training view in the Team2 PC or PDA software, check the following:

Cause
Solution
Transmitter's memory is full.
Transfer training data from transmitter to the PC.
Transmitter's battery is empty.
Recharge transmitter's battery.
Strap's electrode areas are dry or strap is secured incorrectly.
Wet the electrode areas of the strap under running water. Make sure that the strap is secured correctly and the wet electrode areas are firmly against player's skin.
Connection between the PC/PDA and the base station is momentarily disconnected.
Wait for a moment. If connection is not restored, switch the base station off and on again. Also re-open the software and establish connection between PC and base station normally.
If there is a long gap (several minutes) in data recording during online training, the data can be completed by transferring the data from the transmitter's memory after the online training according to the instructions described in Team2 PC software Help.
Base station's battery is empty.
Plug the power cable into the base station.
The transmitter is out of the base station's range.

Wait until the player is again in the base station's range. The transmitter has a buffer memory so short gaps can be corrected during the online training.
If there is a long gap (several minutes) in data recording during online training, the data can be completed by transferring the data from the transmitter's memory after the online training according to the instructions described in Team2 PC software Help.

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