Username for your Polar Account is always your email address. The same username and password is valid for polarpersonaltrainer.com, Polar product registration, Polar discussion forum and Newsletter registration.
If you have forgotten your password, you can request new one via Forgot your password -link in Polar web page e.g. in polarpersonaltrainer.com login page or www.polar.fi → Polar Account. Your username and new password will be sent to your email address.
Before requesting new password, please check that your e-mail spam filter is not blocking e-mails from Polar.
After receiving new password, you can login to Polar Account and change your password.
The password must be 8 characters at minimum. Do not use special characters.