Troubleshooting RC3 GPS synchronization
You'll need: We recommend that you use the USB data cable included in the RC3 GPS product package. Using a mere USB recharge cable will probably not work. Check that your operating system recognizes the USB cable and that the cable is working properly.
What do I need to sync my training data from RC3 GPS to polarpersonaltrainer.com web service?
What if sync fails?
Select Start > Search programs and files write msconfig > select StartUp tab > click Disable all button > OK > Restart.
Either: Search > Task Manager > StartUp > disable all programs but WebSync shown on the list. Try syncing again.
After sync, you can use "Enable all" button to allow all programs start up again if you like.
Or: Try restarting Polar Daemon manually. Go to Start > Control Panel > Administrative Tools > Services. Select Polar Daemon from the list > Restart.
- Connect the RC3 GPS with the cable to the computer’s USB port.
- Open the Device Manager.
- Go to the Human Interface Devices list.
There can be more than one HID compliant device, so check each of them:
a. Double-click on the HID-compliant device.
b. In General, check that the device is functioning properly.
If RC3 GPS is not listed, please reconnect the RC3 GPS to the USB port and click Scan for hardware changes in Device Manger toolbar.
Check again if you can now find the RC3 GPS.
c. In Details choose Hardware Ids from the drop-down list. Check Value list. RC3 GPS should show a value starting with VID_0DA4&PID_0006.
We recommend that you use the USB data cable included in the RC3 GPS product package. Using a mere USB recharge cable will probably not work.
Check that your operating system recognizes the USB cable and that the cable is working properly.